Interpretive Services

The Hospital of Central Connecticut makes every attempt to use our translators or translator systems for interpreting communication between patient and caregiver, to avoid the use of family members, friends or others who accompany patients being asked to act as interpreter for the patient.

Translation Services

Translation Services are available 24 hours a day, seven days a week, through hospital volunteers or CyraPhone™ equipment, located throughout both campuses. Two other CyraPhone systems are available as required for use in any area of the hospital. Any patient needing to discuss healthcare issues through a translator should ask their healthcare provider for translation service assistance.

Assistance for Deaf and Hearing Impaired Patients

To ensure effective communication with patients and their companions who are deaf or hearing impaired, The Hospital of Central Connecticut provides, for free:

• Sign Language and Oral Interpreters
• TTYs
• Note-Takers and Computer-Assisted Real Time Transcription Services
• Written Materials
• Telephone Handset Amplifiers and Hearing Aid-Compatible Phones
• Assistive Listening Devices and Systems
• Other Programs/Devices

If you need assistance, ask the nurse managers or supervisor or contact:

Inform your nurse, who will make arrangements for you.

New Britain General Campus: 860.224.5705
Main Hospital Operator: 860.224.5607

New Britain General Campus (during normal business hours): 860.224.5541
Main Hospital Operator: 860.224.5211